PENGARUH KECERDASAN EMOSIONAL DAN INTELEKTUAL TERHADAP PRESTASI KERJA KARYAWAN PADA PT. BANK TABUNGAN PENSIUN NASIONAL (BTPN) Tbk MEDAN

Abstract

Abstract
Optimal work performance is certainly the dream of every individual and company. Many factors affect the work
performance of an employee, including the intellectual and emotional intelligence of the individual employee. The
purpose of this study was to determine whether emotional intelligence and intellectual intelligence can affect employee
performance at PT. National Pension Savings Bank (BTPN) Tbk Medan. This study uses quantitative methods with
multiple linear regression analysis, hypothesis testing and coefficient of determination as data analysis techniques. The
study used a saturated sample with 71 (seventy one) respondents, namely all employees. The results of the t-test analysis
showed that there was an influence of emotional intelligence on employee performance with tcount > ttable, namely
3.043 > 1.667 with a significance of 0.003 < 0.05. Furthermore, there is the influence of intellectual intelligence on
employee performance with tcount > ttable, namely 3.264 > 1.667 with a significance of 0.002 < 0.05. The F test
obtained the value of Fcount > Ftable which is 15.125 > 3.13 which shows that simultaneously emotional intelligence
and intellectual intelligence have a significant effect on employee work performance and the R-square result is 0.308 or
30.8% which shows about 30.8 Work Achievement variables (Y) can be explained by the variables of Emotional
Intelligence (X1) and Intellectual Intelligence (X2). From the results of the study it was concluded that emotional
intelligence is still not paid attention to by the company, employee skills have not been maximized to increase employee
work performance.
Keywords: Emotional Intelligence, Intellectual Intelligence and Work Performance