STRATEGI PENGEMBANGAN KOMPETENSI KARYAWAN DALAM MENGHADAPI TRANSFORMASI DIGITAL: STUDI KUALITATIF BERBASIS LITERATUR

Hendrick Sasimtan Putra, Marto Silalahi, Sudung Simatupang, Debi Eka Putri

Abstract


The rapid and continuous advancement of digital technologies has significantly reshaped organizational practices, extending beyond operational processes to include communication patterns, decision-making mechanisms, and value creation. In this context, human resource readiness becomes a critical determinant of organizational success, positioning employee competency development as a strategic priority. This study aims to explore and synthesize various strategies that organizations can adopt to enhance employee competencies in the era of digital transformation. A qualitative approach was employed using a literature review design, drawing upon relevant academic sources such as peer-reviewed journal articles, scholarly books, and prior empirical studies. The analysis was conducted systematically through identification, categorization, and synthesis to generate comprehensive insights.

The findings reveal that employee competency development plays a pivotal role in strengthening organizational readiness in response to technological disruption. Effective strategies include the adoption of digital-based learning systems, the implementation of continuous skill development initiatives (reskilling and upskilling), and the cultivation of an organizational culture that fosters learning and innovation. These strategies contribute not only to improving employees’ digital capabilities but also to enhancing organizational sustainability and competitiveness in an increasingly dynamic environment.


Keywords


employee competency, competency development, digital transformation, human resources

References


Bondarouk, T., & Brewster, C. (2016). Conceptualising the future of HRM and technology research. The International Journal of Human Resource Management, 27(21), 2652–2671.

Bughin, J., LaBerge, L., & Mellbye, A. (2017). The case for digital reinvention. McKinsey Quarterly, 1, 1–17.

Cappelli, P. (2014). Skill Gaps, Skill Shortages and Skill Mismatches: Evidence for the US.

Creswell, J. W. (2009). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (3rd ed.). Sage.

Garavan, T. N., Carbery, R., & Rock, A. (2012). Mapping talent development: Definition, scope and architecture. European Journal of Training and Development, 36(1), 5–24. https://doi.org/10.1108/03090591211192601

Hecklau, F., Galeitzke, M., Flachs, S., & Kohl, H. (2016). Holistic approach for human resource management in Industry 4.0. Procedia CIRP, 54, 1–6. https://doi.org/10.1016/j.procir.2016.05.102

Ifenthaler, D., Hofhues, S., Egloffstein, M., & Helbig, C. (2021). Digital Transformation of Learning Organizations. Springer.

Ifenthaler, D., & Schumacher, C. (2016). Student perceptions of privacy principles for learning analytics. Educational Technology Research and Development, 64, 923–938. https://doi.org/10.1007/s11423-016-9477-y

Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2015). Strategy, not technology, drives digital transformation. MIT Sloan Management Review, 14(1), 1–25.

Livingstone, S., Couvering, E. Van, & Thumin, N. (2008). Converging traditions of research on media and information literacies. LSE Research Online.

Marwansyah. (2019). Manajemen Sumber Daya Manusia. Alfabeta.

Miles, M. B., Huberman, A. M., & Saldana, J. (2013). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications.

Mulianto, H., Maarif, M. S., Zulbainarni, N., & Hasanah, N. (2024). Development of digital competencies towards improving performance. Jurnal Penelitian Pendidikan Indonesia, 10(2), 76–87.

Nadella, S., Shaw, G., & Nichols, J. T. (2017). Hit Refresh. HarperCollins.

Noe, R. (2019). Employee Training & Development (8th ed.). McGraw-Hill.

Noe, R. A., Clarke, A. D. M., & Klein, H. J. (2014). Learning in the twenty-first-century workplace. Annual Review of Organizational Psychology and Organizational Behavior, 1, 245–275. https://doi.org/10.1146/annurev-orgpsych-031413-091321

Ross, J. W., Beath, C. M., & Mocker, M. (2021). Designed for Digital. MIT Press.

Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of training and development in organizations. Psychological Science in the Public Interest, 13(2), 74–101. https://doi.org/10.1177/1529100612436661

Schwab, K. (2016). The Fourth Industrial Revolution.

Senge, P. M. (2006). The Fifth Discipline. Doubleday.

Simatupang, S., Silalahi, M., & Butarbutar, M. (2022). Budaya Sekolah, Kecerdasan Intelektual, Disiplin dan Kompetensi. Media Bina Ilmiah, 16(9), 7377–7394.

Snyder, H. (2019). Literature review as a research methodology. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039

Sousa, M. J., & Rocha, Á. (2019). Digital learning. Future Generation Computer Systems, 91, 327–334. https://doi.org/10.1016/j.future.2018.08.048

Suparmi, Nurchayati, Juniarto, G., & Suprapti, S. (2024). Improving Employee Performance Through Competence. Jurnal Ilmiah MEA, 8(3), 1854–1865.

van Laar, E., van Deursen, A., van Dijk, J., & de Haan, J. (2017). The relation between 21st-century skills and digital skills. Computers in Human Behavior, 72, 577–588. https://doi.org/10.1016/j.chb.2017.03.010

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi, J., Fabian, N., & Haenlein, M. (2021). Digital transformation. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022

Vial, G. (2019). Understanding digital transformation. Journal of Strategic Information Systems, 28(2), 118–144.

Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading Digital. Harvard Business Review Press.

World Economic Forum. (2020). The Future of Jobs Report 2020https://www3.weforum.org/docs/WEF_Future_of_Jobs_2020.pdf .




DOI: https://doi.org/10.46576/bn.v9i1.8748

Article Metrics

Abstract view : 0 times
PDF (Bahasa Indonesia) – 0 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2026 Sudung Simatupang, Marto Silalahi, Hendrick Sasimtan Putra, Debi Eka Putri

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Jurnal Bisnis Net Terindeks pada:

   

Member Of: 

BISNIS NET : JURNAL EKONOMI DAN BISNIS Published By :
FAKULTAS EKONOMI DAN BISNIS
UNIVERSITAS DHARMAWANGSA

Alamat : Jl. K. L. Yos Sudarso No. 224 Medan
Kontak : Tel. 061 6635682 - 6613783  Fax. 061 6615190
Surat Elektronik : jurnal_bisnisnet@dharmawangsa.ac.id

 

 Creative Commons License

Bisnis Net : Jurnal Ekonomi dan Bisnis By Universitas Dharmawangsa is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at http://jurnal.dharmawangsa.ac.id/index.php/bisnet/index